For Our Foster Families

Training & support.

Case management, training and 24/7 on-call support for every Good Hearts family.

Upcoming orientations & trainings

Full calendar

Nov

Sat

Annual training

NTDC

AnnualTraining

10:00 AM – 2:45 PM CST Good Hearts Office

Nov

Mon

Other

TBRI

Evident Base

10:00 AM – 4:00 PM CST Good Hearts Office

Nov

Tue

Other

TBRI

Evident base

10:00 AM – 4:00 PM CST Good Hearts Office

Foster Parent Support Services

A case manager in your corner.

Good Hearts provides ongoing case management for every foster family, and we are available to our foster families at all times.

Office hours

Monday – Friday, 8:00 a.m. – 4:00 p.m.

After hours

Staff carry cell phones, and our on-call system handles emergencies.

Our case managers will:

1
Ensure foster parents meet all training requirements
2
Provide Texas Health Steps materials at least once a year
3
Share HHSC information about the Medicaid Medical Transportation Program
4
Contact the home within 7 calendar days after a placement
5
Make at least one home visit per month
6
Make weekly contact with every family
7
Help arrange respite care
8
Continually assess and strengthen foster parents' abilities
9
Monitor compliance with licensing, contract standards and agency policies
10
Give additional support whenever it's needed

DFPS Online Courses

Required DFPS courses.

Every family completes NTDC pre-service training. These DFPS courses keep your skills sharp and your home compliant.

Family & Staff Portals

Quick logins.

MIS Login

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Foster Parent Login

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Outlook Web App

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Training & support.

Upcoming orientations & trainings

NTDC

TBRI

TBRI

A case manager in your corner.

Our case managers will:

Required DFPS courses.

Trauma Informed Care

Medical Consent

Reporting Abuse & Neglect

Psychotropic Medication

DFPS Normalcy Training

Quick logins.